Trust and security
Last updated: October 2026
Where your data lives, who handles it and how your accounts are connected. Plain answers, and no badges we haven’t earned.
1. Where your agent runs
Each agent runs on its own private server (a VPS) that we set up and manage, included in your plan. EU hosting is available, or we can run your agent with a hosting provider or in a country of your choice.
2. Which AI providers we use
Your agent’s AI requests go through OpenRouter, which routes them to the AI model providers we choose for each task. Agents for health, finance and legal businesses use only models whose providers don’t keep the data. The current list of models used for your agent is available on request. We never sell your data.
3. How we connect your accounts
We never ask for your main account passwords. You add us as a partner, collaborator or team member on each platform, or approve a secure connection link yourself. Where an app password or bot token is needed (iCloud, other email inboxes, Telegram), we send you a secure way to share it, and you can revoke it at any time.
- Instagram and Facebook: partner access through Meta Business Suite.
- LinkedIn and X: a connection link you approve yourself. On LinkedIn and X your agent replies to comments, plus DMs where the platform allows.
- Gmail and Google Calendar: account delegation and calendar sharing.
- iCloud and other inboxes: app-specific passwords.
- Telegram: a bot you create with @BotFather.
4. How WhatsApp works
Your agent gets its own new WhatsApp account on a dedicated number, connected directly to the agent. Your existing WhatsApp number is never used. This is not Meta’s official WhatsApp Business Platform; WhatsApp’s rules still apply to the account, and our Terms explain who is responsible for what. If you later need the official platform, we can move your agent there.
5. Data protection
Our Privacy Policy explains what we collect and why. Our Data Processing Agreement covers the data your agent handles for your business, including breach notice within 72 hours and deletion within 30 days after you leave.
6. Uptime
We monitor every agent and fix problems as fast as we can. We don’t publish an uptime percentage or offer a formal service-level agreement yet. If your agent is down, email info@nobusyness.com and we tell you what happened and what we did about it.
7. Company details
noBUSYness is a brand of Balmon Ventures Pvt Ltd, Mumbai, India (CIN U47711MH2025PTC438067). Grievance contact: Harry G, info@nobusyness.com. To report a security issue, email info@nobusyness.com (also listed in our security.txt).