Terms of Service

1. Services

We set up and run managed AI agents for businesses, starting with a pilot. The $99 pilot fee covers setup and the first 30 days of running your agent.

2. Refunds

• 48-hour guarantee: $50 back. If your agent is not live within 48 hours of us receiving your completed onboarding form, we refund $50. The 48-hour clock pauses while we wait on you for access to your accounts or for any step only you can do.
• 7-day money-back: $50 back. If, within 7 days after your agent goes live, it is not answering your customers correctly and we cannot fix it within 48 hours of you telling us, we refund $50.
• What the other $49 covers. The rest of the $99 goes towards your agent’s private server (VPS) and the AI platform subscription from day one. We show you the server and AI costs the $49 covers if you ask.
• How to ask. Email info@nobusyness.com with your PayPal transaction ID. Approved refunds are paid back through PayPal to the original payment method.
• Otherwise. Outside these two cases, the pilot fee is not refundable once setup has started.

3. After the pilot, billing and taxes

After 30 days we propose a monthly plan based on how much work your agent handles. Monthly plans are invoiced monthly in advance by Balmon Ventures Pvt Ltd, in US dollars, and paid through the secure payment link on the invoice. Prices exclude taxes that apply to you, such as GST for customers in India, which we add where the law requires.

Extra social media accounts beyond the two social accounts included cost $6 per month each, billed directly by Zernio to your own Zernio account. Automated DMs on X are charged per message by X, and we only switch them on if you ask.

4. Cancellation

There is no contract. You can cancel a monthly plan at any time by emailing info@nobusyness.com. Your plan stops at the end of the month you have already paid for; part months are not refunded.

5. Your responsibilities

You give us accurate information about your business so we can train your agent, and you review your agent’s activity in your dashboard to make sure its replies fit your business.

6. Acceptable use

You may not use your agent to send spam or unsolicited bulk messages, to share unlawful, harmful or deceptive content, to impersonate other people or businesses, or to break the rules of the platforms you connect. We may pause an agent that is used this way.

7. WhatsApp and other platforms

We set up a new WhatsApp number just for your agent. Your existing number is never used, and the agent’s number belongs to your business, including after you leave. You follow WhatsApp’s messaging rules, for example no unsolicited bulk messages. If WhatsApp restricts or bans the agent’s number while you are on a plan, we replace it at our cost. The same fair split applies to the other platforms you connect: you follow their rules, and we fix what breaks on our side.

8. Ownership

You own your data, your agent’s knowledge base and its WhatsApp number. When you leave, you can take all of them with you.

9. AI disclosure

Your agent can tell customers it is an AI assistant. For businesses with customers in the EU we switch this on by default, and you agree to keep it on wherever the law requires it.

10. Your data

How we handle personal data is set out in our Privacy Policy and Data Processing Agreement. When you stop using the service, we return your data in a common format if you ask and delete it within 30 days.

11. Liability

AI models can occasionally make mistakes or misread what someone means, which is why every reply is visible in your dashboard and can be corrected. We are not liable for lost revenue, lost profits, miscommunications or other indirect losses resulting from automated responses. Our total liability to you is limited to the fees you paid us in the three months before the claim. Nothing in these terms limits liability that cannot be limited by law.

12. Changes to these terms

We may update these terms. We tell clients by email before changes that affect them take effect.

13. Governing law and disputes

These terms are governed by the laws of India, and the courts in Mumbai have exclusive jurisdiction. Before going to court, please email info@nobusyness.com; we will try to resolve any dispute within 30 days.